Las Vegas Entertainment Park Gamification Digital Application

The challenge was to develop a precise time tracking for each run as well as having accurate leader boards and ranking systems. 

The system is designed as a network of RFID devices, which tracks a guests progress from one obstacle to another. This requires a very precise timing system, to obtain an accurate result.  

Solution: We decided to use a centralized timing mechanism as a clock synchronization between the RFID devices.

Real time visual and sound feedback for guest intraction with the RFID devices. Depending on the gamification rules we need to provide a visual and visual sound notification to our guest, in case of invalid moves, expired tickets and succesful games complitions. 

Solution: To maximize performance and response time, we use an in-memory cache system to store everyone's progress and analyze the validity of each move. Depending on the result, we send specific feedback visual and auditive to the runner knows exactly what to do.

At least a part of the system needs to be hosted on-site due to the requirement for real-time processing of customer events. The mobile app and management platform must be accessible from anywhere, at any time, and in a secure manner. It is also crucial to ensure that user data is backed up and that the system can be scaled up when necessary. 

Solution: A hybrid cloud services system architecture that combines both pure cloud services and on-premise infrastructure with queuing systems for reliable data transfer has been implemented. We utilize cloud hosting environments which provide infrastructure redundancy, data backups, and nearly 100% uptime, along with easy and fast resource scaling. The cloud and the park’s services communicate with each other through dedicated queues. The park infrastructure, being in close proximity to the RFID network, can process each event in real-time. It then automatically uploads each result to the cloud infrastructure to ensure availability on mobile devices. 

The mobile app is available in both the Apple and Google stores to ensure maximum client exposure. Every piece of data is transferred securely, adhering to the best practices in web security, such as the HTTPS protocol, secure authentication mechanisms, and private networks. 

Managing extended and sub-teams while working with multiple technologies demands expertise in mobile and web development, embedded engineering, design capabilities and strong leadership and communication skills. 

Solution: We merged our senior developers' expertise with the motivation and the energy of young engineers, fostering a productive and inclusive workspace. With challenges at every step, communication and fast problem solving was assured by working in an Agile Scrum environment.